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Terms of Service

Last Updated: July 21, 2025

These Terms of Service (“Terms”) govern your use of the website and services provided by Mountain Thirteen Media (“we”, “our”, or “us”). By using the Site, you agree to these Terms.

1. Services

Mountain Thirteen Media provides creative services including but not limited to:

  • Graphic design
  • Video production and editing
  • Website design and development
  • Marketing consulting

Project-specific agreements may outline additional terms.

2. Use of Website

You agree to use the Site lawfully and not for any prohibited activity. You must not attempt to breach security features, introduce malicious code, or misuse content.

3. Intellectual Property

All content on this Site — including designs, text, graphics, logos, and videos — is owned by or licensed to Mountain Thirteen Media and protected by copyright laws. You may not use any of our content without written permission.

4. Quotes and Pricing

All quotes are subject to change based on project scope. A deposit may be required before work begins. Final deliverables will only be provided once the full payment is received unless otherwise agreed.

5. Revisions and Feedback

Clients are entitled to a reasonable number of revisions as outlined in the project agreement. Additional revisions may incur extra charges.

6. Project Files and Ownership

Final deliverables become the client’s property upon full payment. Working files (e.g., Adobe project files) remain the property of Mountain Thirteen Media unless otherwise agreed.

7. Limitation of Liability

We are not liable for any indirect or consequential damages arising from use of our services or website. Our total liability is limited to the amount you paid for the services in question.

8. Termination

We reserve the right to refuse or terminate service for any reason, especially in the case of abusive behaviour, non-payment, or breach of terms.

9. Governing Law

These Terms are governed by the laws of the Province of Alberta and applicable Canadian federal laws.

10. Updates

We may update these Terms and will post the latest version on our website with a revised effective date.