Mountain Thirteen Media (“we”, “our”, or “us”) is committed to protecting your privacy. This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you visit our website https://mountainthirteen.ca (the “Site”) and when you interact with our services.

1. Information We Collect

We may collect:

• Personal Information: Name, email address, phone number, business name, and any details submitted via contact forms.
• Usage Data: IP address, browser type, operating system, pages viewed, time spent, and referring site via analytics tools (e.g., Google Analytics).
• Client Project Information: If you become a client, we may collect additional information necessary to provide our design, video, or web services.

2. How We Use Your Information

We use the information to:

• Provide and manage our services
• Respond to inquiries
• Communicate project updates
• Improve the website and service offerings
• Send newsletters or marketing emails (only if you’ve opted in)

3. Sharing Your Information

We do not sell your information. We may share it with:

Trusted third-party service providers (e.g., hosting, payment processors, analytics)

Legal authorities, if required by law

4. Cookies

We may use cookies to improve site functionality and gather usage statistics. You can control cookies through your browser settings.

5. Data Retention

We retain personal data only as long as necessary to fulfill the purpose for which it was collected or as required by law.

6. Your Rights

If you’re a Canadian resident, you have the right to:

• Access the personal data we hold about you
• Request correction or deletion
• Withdraw consent at any time

7. Security

We implement industry-standard security measures to protect your information, but no system is 100% secure.

8. Third-Party Links

Our website may contain links to external websites. We are not responsible for the privacy practices of those sites.

9. Contact Us

If you have questions or concerns about this policy, contact:

Mountain Thirteen Media
Email: [email protected]
Phone: (587) 206-8137